Hi, I'm Rob.
I look after this role
An exceptional opportunity to take a client experience leadership role for this multi-award-winning global agency
As Client Experience Director for this hugely successful, internationally-renowned media and comms agency you’ll be based in beautiful London location on the south side of the river. You will report into the Client Experience Team Director and take a leadership role with Client Experience Managers.
You will take responsibility for delivering a brilliant day-to-day client experience for your accounts and own key client relationships end-to-end. You will also take a strategic view of clients’ needs and opportunities. It is a vital part of this role that you will operate with skill across the horizontal and vertical – from customer journey planning to identifying new innovation and tech opportunities.
You will also:
This role gives tremendous opportunity to build out your network across the agency and the huge and varied client portfolio. You will also be actively encouraged to identify and execute the delivery of new services and products, giving you the chance to truly shine across this massive, high profile agency.
You are an experienced client experience leader with a track record of delivering great results for a wide variety of businesses. You are a collaborator who is adept at delivering through teams, across a range of disciplines. You understand and are comfortable with technology, and are abreast of the latest innovation and practices that can truly add value to your clients.
You are also:
A fantastic opportunity to manage client experience within an award-winning media and comms agency
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